# Security Guide

## Security Guidelines

Protecting your tokens and accounts is critical, especially around major events like the Token Generation Event (TGE). Below are common scam tactics, recommended practices, and ways to keep your station and wallet safe.

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### TGE-Specific Scam Warnings

Scammers become more active around high-profile events like TGE. Be alert for:

* **Fake airdrops or giveaways** - “Claim your bonus tokens” links are almost always scams.
* **Impersonation accounts** - attackers posing as Wingbits team members, moderators, or support staff... who are not on the Wingbits server but still may have "| Wingbits" in their name.
* **Urgent DMs** - scammers pressuring you to act quickly (“limited time,” “must verify now”).
* **Fake websites** - links that look like official dashboards but are designed to steal private keys.
* **Emails** - emails that do not come from the wingbits.com domain and contain information not announced also in Discord.

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### Recommended Security Practices

* **Turn off Discord DMs** from non-friends to avoid unsolicited scam messages.
* **Stay in the official server** - never follow invites to other servers claiming to be “official" or "support".
* **Never click suspicious links** - always double-check URLs before interacting.
* **Do not share your seed phrase or private keys** - no legitimate reason will ever require this.
* **Use hardware wallets or cold wallets when possible,** for maximum security.

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### How to Verify Official Announcements

* **Official announcements** will only come from the `#announcements` channel in the Wingbits Discord and the official website.
* **Cross-check dates and details**, from other sources, with pinned posts or blog updates.
* **Look for official team roles** - only accounts on the server with "**Team**" and "**Team also**" can speak on behalf of Wingbits.  We may have accounts with the "Moderator” role, who are there to help answer general questions and guide you to the appropriate documentation. 
* **Never trust screenshots** or forwarded messages as proof of authenticity.

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### Support Scams

* Support is only available via the Wingbits website using the Chat icon on the bottom right of every page.
* Support does not use another Discord server, will not invite you to another server, and will never DM you first.
* Support staff will **never** ask you for:
  * Your seed phrase or private keys.
  * Direct wallet access.
  * To send tokens for “verification” or “unlocking.”
  * Your account password.

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### Reporting Scam Attempts

If you encounter suspicious activity:

1. **Do not engage** with the scammer.
2. **Collect evidence** — screenshots, usernames, and any links provided.
3. **Report in the official server** using the `#report-scams` channel.
4. If the scam attempt was on Discord, use the **“Report”** feature to notify Discord directly.

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✅ **Remember**: Staying safe is about skepticism. If something feels urgent, secret, or “too good to be true,” it almost always is.

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## Quick Safety Checklist

* 🔒 If on Discord, **Turn off Discord DMs** from non-friends.
* 📢 **Trust only official channels** (`#announcements` on discord + official website).
* 🚫 **Never click suspicious links** or join “new official” servers or any for "support".
* 🛑 **Never share seed phrases, private keys, or passwords** — support will never ask.


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